Browse Month: March 2009

Does coaching a member of my team need to be done in private?

One of the questions I’m often asked by leaders and managers about coaching a team member to improved performance is whether coaching is something that should always be done in private?

It’s an important question to consider because it leads to a critical distinction you need to make in your mind, and apply in your approach to coaching in the workplace, for it to be most effective.

Namely, that coaching is not the same thing as discipline or formal counselling for unacceptable performance or actions. A good leader creates a context where warnings and discipline are rare, but coaching is common.

When you know how to make coaching all members of your team a regular and normal part of your interaction with them, you will be much less likely to need to escalate things to the level of discipline or a formal warning.

If you are regularly coaching even your best employees it becomes a routine part of your whole team’s commitment to continuous improvement to be coached. If everyone expects to be coached and the coaching is done properly and regularly, coaching does not need to be done in private. It is a normal part of everyone’s day. Your employees will appreciate your coaching and respond well to it. It becomes a part of the team culture.

Of course there will always be some matters that may be better handled confidentially. Just as some other interactions with an individual on your team should be confidential, but as a general rule when you have established a receptive team culture and are coaching properly it isn’t something that you need to do in private.

So, learn how to coach properly and establish a receptive context for your coaching and it will not only be more effective, you can do it easily, openly and quickly and still reap fantastic results.


Learn how to easily and effectively coach employees in the workplace


Who cares about coaching employees in the workplace?

Question: There seems to be such a lot of fuss these days about coaching in the workplace, but who really needs it?

Answer: You do! And so do the people on your team, if you want them to produce exceptional results.


Coaching is probably the most effective way to build employee engagement, skills and motivation. While there are other ways to build skills, such as external or internal training, most of them will require a significant level of resources. The resources required may be an investment in time, money or more frequently both.

Coaching on the other hand, when you know how to do it properly, may take you only a few minutes of your time and requires no additional resources or money invested in it.

Coaching is in fact quick and easy to do — once you know how. Of course, there are some traps you want to avoid. Like any skill, coaching can be improved through experience and effort. But once you decide to begin coaching your people your coaching skills — and the results you see — will improve rapidly.

Coaching is an essential skill that really should be a part of your leadership and management tool kit.

It offers a powerful way to boost the results that even a good team can produce.

Elite sportspeople wouldn’t dream of preparing for competition without a coach. Select a coach that you admire and think about how he or she would coach your people to better results. A good coach challenges and motivates, encourages and supports. Ask yourself how you could do this with you or team.

You will consistently see the best sports people attributed their success to the efforts of their coach. If you want to get the best out of all your people you need to care about coaching. In fact, you need to become their coach.

Learn how to easily and effectively coach employees in the workplace

Improve Employee Performance Through Coaching
Improve Employee Performance Through Coaching

Successful leaders are persistent

“I’ve missed more than 9000 shots in my career.  

I’ve lost almost 300 games.

26 times I’ve been trusted to take the game winning shot and missed.  

I’ve failed over and over and over again in my life.  And that is why I succeed.”

Michael Jordan