Browse Author: Kerrie

Do People Listen to You?

In this issue of Leading Well we look at why it can be so hard to get some of those messages across to your team that should be really obvious, and what you can do about it…

Have you ever asked yourself… WHY DON’T PEOPLE JUST LISTEN?

Some things are so obvious you would think people wouldn’t even need to be told them. Or at least you should be able to tell them once and they ‘get it’ immediately!

Of course if you manage people or lead a team you know this is rarely the case… Take wearing their safety equipment in hazardous workplaces. Or taking stretch breaks for keyboard operators… Or lifting things properly… Or finishing one file before starting on the next… Or keeping the tea-room clean… Or whatever that annoying issue is for you…

Not every message you need to get across as a team leader or manager is a big picture or strategic vision one. Not all could be described as inspiring.

Some messages are not even very exciting or interesting ones.

And some are downright obvious.

But even the obvious messages can still be very important.

And as team leader you need to do what ever it takes to make sure everyone acts on any important messages you need to deliver. You are the one who will be held accountable for their mistakes if they don’t do the right thing, after all.

There are four things you need to remember when you are trying to get even obvious messages to stick… Find out what they are at:
http://leadershipskillcenter.com/products/gymacross.html

WHAT’S NEW IN THE LEADERSHIP COACHING CLUB

Recent articles added include:
* Ten top tips for motivating and inspiring through effective
listening
* Why do people resist change
* Making meetings work – and much much more…

Join at http://leadershipcoachingclub.com or login if you are already a member for details.

———–

QUOTE OF NOTE

“Meetings are indispensable when you don’t want to do anything.”

John Kenneth Galbraith

———–

The Leading Well Bottom Line:

You don’t have to do it all on your own. Join us in the Leadership Coaching Club and leverage off all the wisdom, insight and experience of dozens of guest experts, other participants and your mentor Kerrie Mullins-Gunst. See http://leadershipcoachingclub.com for details.

———–

That link again for the four things you need to remember when you are trying to get your messages to stick… READ MORE at
http://leadershipskillcenter.com/products/gymacross.html

Kind regards, Kerrie

Winners Leaders and a Consolation Prize

To celebrate the launch of the Leadership Coaching Club – and my 15th business birthday – we recently gave away two memberships of the Leadership Coaching Club.

To find out who the winners were – and collect your free consolation prize if it wasn’t you – please visit
http://leadershipcoachingclub.com/free/news/and-the-winners-are.html

If you have ever felt life was getting out of control for leaders and managers in organizations today, you will really appreciate your consolation prize – free, for you just for visiting the Leadership Skill Center blog.

That link again: http://leadershipcoachingclub.com/free/news/and-the-winners-are.html

And remember if you haven’t joined the Leadership Coaching Club yet, it is never too late. Every week there is more and more value added. Don’t delay. Join now at http://leadershipcoachingclub.com

Oh, and if you are already a member of the Leadership Coaching Club, you will find this – along with lots of other bonuses – in the Free Ebooks section inside the members area. You can login at http://leadershipcoachingclub.com/members/

Does your team despise that you do this?

First a huge ‘Thank You’ to everyone who has emailed, called, sent a card or posted a note on the Leadership Coaching Club blog with well wishes for my 15th business birthday. It has meant a lot to hear from you all, including so many I haven’t met face-to-face (yet).

Second – it’s not too late to join the party! The celebrations continue until the end of this month. Enter the competition for complimentary membership now at http://leadershipcoachingclub.com/free and join before the end of the month at http://leadershipcoachingclub.com – for a huge discount!

Third, if you have already joined the Leadership Coaching Club there has been quite a lot of new material added recently, including more ebooks, audios, videos and articles, so make sure you login and collect it all. You can login at http://leadershipcoachingclub.com/members/ using your email address and password.

Kind regards, Kerrie

———–

HABITS EVERY TEAM MEMBER ABSOLUTELY HATES IN A LEADER

There are a couple of habits leaders can have that drive team members absolutely crazy.

In this issue of Leading Well I want to look at one of the top two: Micromanagement.

You cannot grow as a leader until you learn to delegate effectively. Delegating means giving away control even though you retain responsibility, which can be daunting at first.

However, as a leader, there is no way you can do everything that needs to be done personally, so you must develop a positive attitude to delegation – and the skills you need to do it effectively.

Your role as a leader is to ensure your people have all the skills, resources and understanding they need to do a task, and then to let them do it. For some leaders that’s the hard bit: letting others get on with doing it!

Don’t micromanage.

Delegating tasks to people makes them feel trusted, wanted and responsible. Good workers like to be given responsibility.

Communicate your objectives and your vision and make them passionate about making it happen!

Guide your people, empower them, and instill confidence in them and they will become your strongest supporters.

More on how to avoid micromanagement and other habits your team leaders hate in the Quick Tips below:

———–

QUOTE OF NOTE

“The ‘sage on stage’ mode of teaching is being replaced by a new model: ‘the guide on the side’. “

Art Weinstein (American academic)

———–

The Leading Well Bottom Line:

You can have your own ‘guide on the side’. Join us in the Leadership Coaching Club and leverage off all the wisdom, insight and experience of dozens of guest experts, other participants and your mentor Kerrie Mullins-Gunst. See http://leadershipcoachingclub.com for details.

———–

QUICK TIPS FOR AVOIDING MICROMANAGEMENT:

  • You can become more comfortable with delegating to your team members by being selective about what tasks you assign, particularly initially.
  • As you delegate more complex tasks, arrange for regular progress meetings to ensure everything is going smoothly. If you make this an expectation up front – and don’t offer advice unless it is requested – the progress meetings will be focussed on coaching and encouragement rather than micromanaging.

———–

PS. You can find out what the other main habit is that drives team members crazy, at the Leadership Coaching Club. Join before the end of the month at http://leadershipcoachingclub.com for special rates.

So was I a Fool?

Tuesday next week is an important date – for me and I hope for you. You see, on April 1st, fifteen years ago I launched my own business as KMG Consulting in a very off-line world.  It took me a long time to admit to anyone that I started out on April Fool’s Day!  And, at the time there were some people who thought I was a fool for going out on my own.  A lot has changed since then.

But now 15 years later things are better than ever and KMG Consulting is still going strong – I think it’s time to celebrate!  

So, this is no joke!  Next Tuesday will be the official launch of the Leadership Coaching Club with special bonuses and even a special price that you can lock in for as long as you remain a member, and more…

I’m just finalizing the sales letter, some extra Core Modules that are yet to be added and a special Bonus Pack now.  So watch out for all the details early next week.  I know you are going to love everything that’s included.  

It will be great value at the regular price, but to celebrate my 15th business birthday, if you are quick you’ll get an unbelievable special deal. 

Some of you have been my clients, friends and supporters since way back then, so I am determined to show you how much I appreciate you.  Watch out for more details soon.  

Kind regards, Kerrie

PS.  If you just can’t wait, you can have a sneak peek here – but remember there’s even more to come soon – http://leadershipcoachingclub.com/earlybird.html 

———–

QUOTE OF NOTE

“Knowledge and human power are synonymous.”Francis Bacon

———–

The Leading Well Bottom Line:  

You don’t have to do it all on your own.  Join us in the Leadership Coaching Club and leverage off all the wisdom, insight and experience of dozens of guest experts, other participants and your mentor Kerrie Mullins-Gunst. See http://leadershipcoachingclub.com/earlybird.html for details of our special early bird offer.  And of course, all our early-bird members will get all the special bonuses when they are ready! 

Weakness and Leadership

“What does weakness have to do with leadership?” I can hear you ask. 

Well, the answer is quite a lot!  

You see we all have weaknesses, even exceptional leaders.  So as a good leader you need to know your own weaknesses so you can deliberately overcome them.  

We will always have gaps in our knowledge or experience, our understanding of another culture or even our customer’s reality.  We will always have better skills in some areas than others.  Sometimes the very habits or attitudes that have allowed us to succeed in one situation can become a weakness in a different situation.  

Have you given thought to what your personal weaknesses might be?

When we interview an applicant for a new position we often ask them what they consider to be their greatest weakness.  Someone who has considered the question and has a reflective answer that explains how they have overcome it, is likely to be a good employee.   

Similarly, as a leader you need to consider what your weaknesses might be in different situations and how you might overcome them.  

If you have been appointed to a new leadership role, it may be that the skills that won you your promotion are no longer enough for you to succeed in your new role.  You may need to develop a whole new set of leadership and management skills.  

If you are good at some things but have other things that you only do under sufferance, you may neglect the tasks you don’t like when you get busy – unless you ensure someone else on your team has responsibility for them.  

If you are male you will want to ensure that you appoint some women on your leadership team to understand their perspective. If you are selling to people from a different culture you will want to go out of your way to listen to your customers, respect their perspective and include people who share their culture in your team.  

Diversity of background, culture, skills, attitudes and experience in your team will overcome many leadership weaknesses if you value and respect everyone’s input and their strengths.  

As soon as we accept that everyone – even an outstanding leader or manager – has weaknesses, we can begin to look for the strengths that compensate.  

Exceptional leaders recognize and work on their own weaknesses, and they ensure that someone on their team has the strengths that compensate.  

———–

More on how to address weaknesses in the Quick Tips below:

———–

QUOTE OF NOTE

“Leaders are learners.  They learn from their failures as well as their successes.” James M Kouzes and Barry Z Posner, 1995

———–

The Leading Well Bottom Line:  

You don’t have to do it all on your own.  Join us in the Leadership Coaching Club and leverage off all the wisdom, insight and experience of dozens of guest experts, other participants and your mentor Kerrie Mullins-Gunst. See http://leadershipcoachingclub.com for details. 

———–

QUICK TIPS FOR ADDRESSING WEAKNESSES

*   The important thing is not to torture yourself (or anyone else) over weaknesses, but to work out how to address them.  A weakness only becomes a problem if it isn’t addressed.  

*  Weaknesses are often the flip side of our strengths.  So a highly productive creative worker who works best with a ‘Do not disturb’ sign, may never be good at training someone else or talking to your customers. If you force them to do it, you may lose your productive worker and still not gain a good trainer or customer service person.  

*  Even though we can do something, it doesn’t mean we will enjoy it.  When we get busy or face pressure from change or deadlines, we naturally put off the things we like doing least.  Unless we have recognized this weakness already, and worked out how to compensate, a small weakness can quickly become a major problem.   

* Acknowledging our own weaknesses and encouraging others to do the same can help avoid weaknesses becoming problems.  

My tenth birthday

I have been working so hard on developing the Leadership Coaching Club I’ve been a little remiss in posting to this blog recently, and even sending out Leading Well, however I can’t let today pass without sharing the importance of this day.

KMG Consulting ten years ago

Today, February 18th 2008 marks exactly ten years since KMG Consulting joined the internet age.  

That first website at http://kmgconsulting.com.au looked very different from what you will see today.  (Maybe you even remember it? – If you do, a big Thank you for your support over the past ten years!)

Nowdays it is expected that any serious business will have a website.  But 1998 was a time when there were only about 2.5 million other websites in the whole world, so it was pretty fancy! 

No one knows how many sites there are today.  Some sources say there may be up to 550,000,000,000 with 7.3 million new pages added every day.  I certainly have many more websites now, as you probably know.  But that one was the first one for me so I wanted to share it’s tenth birthday with you.