Archive for the 'Leadership Courses' Category

How to get maximum results with minimum effort

Thursday, February 5th, 2009

Maximum Results with Minimum Effort

I guess that’s everyone’s dream. As a leader or manager your responsibility and role is to deliver set outcomes through the efforts of others – those people on your team. 

Your role is not to do the tasks, but to make sure they get done.

And that all sounds fine … until you are faced with an employee whose performance is not up to scratch.

Now you are confronted with the challenge of bringing their performance up to the required standard. And I’ve never met a leader who doesn’t experience at least a little sinking feeling at the
prospect of working through all the difficult issues that can be associated with changing the attitudes and skills of an employee who needs to do better.

If even one member of your team isn’t performing well, your whole team will suffer.

Not only will your team’s results be effected, other team members who are doing their best will become disheartened by the impact of any inadequate contributions and the whole team culture and morale will suffer.

Poor performance by any team member presents a situation you just can’t afford to ignore. It demands your urgent attention – and you had better get whatever you decide to do right, or the problems can just escalate.

So what should you do?

Faced with a poorly performing employee your options are basically to move them on or help them get better.

As the first option is an option of last resort (and one that is not always available anyway) I will focus on how you can help a poorly performing employee get better. When you do this properly, you in effect gain a whole new team member for minimum effort so this is a very powerful option.

You have three primary options available for helping a poorly performing employee reach your required standard of performance:

1. Coaching
2. Training
3. Performance Management

All are valid, but each is best used in somewhat different circumstances.

* Performance Management (or Disciplinary Counselling)

This should be reserved for repeated instances of poor performance and matters of a very serious nature.

If Performance Management fails to produce satisfactory and sustained improvements in performance, the employee needs to understand they will no longer have a role to play in your team.

When you initiate a formal Performance Management process, you should ensure you have the authority and support required to enforce this, should it be required. A discussion with your supervisor and with your Human Resources department will help protect you, should you need to remove someone if their performance doesn’t improve.

* Training is an often overlooked means of improving performance.

Many people who learn skills and tasks on the job could do things better with even a day or two of formal training.

This is even more so with ’soft’ skills like leadership, communication and management. So watch out for courses and opportunities to expand the skills of all the people on your team.

Two disadvantages with training are that it is often necessary to wait for an appropriate course to become available and courses can be expensive.

* Coaching, on the other hand, is one of your most valuable  leadership tools.

You can use it every day, with good people who could be even better - AND with poor performers who need to improve their skills or attitude. Done well, it needn’t take very long, and it can show huge returns on the little time you invest.

Coaching doesn’t need any formal approval or additional funding and, by it’s very nature, when it is done well it builds team moral and makes employees feel valued and supported.

Of all your three options for performance improvement, coaching has huge potential to deliver maximum results for you with minimum effort. But it has to be done properly.

Once you have developed your own coaching skills you will have a powerful tool in your leadership toolkit. A tool you can apply not only to improve performance in poorly performing employees, but also to boost the performance of your best employees to exceptional results. All with minimum effort for maximum results – and who wouldn’t want that?

For more great ideas on how to improve employee performance through coaching visit: http://kmgsupport.com/PerformanceCoaching

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QUOTE OF NOTE

“Leadership, many have said, is different from management. Management is mostly about ‘to do’ lists – can’t live without them! Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.”

Tom Peters (American academic)

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How to Improve Employee Performance through Coaching:

Coaching is such a powerful leadership tool for improving employee performance – when it is done well – that I have written a new ‘Just the Gist’ Short Report on exactly how to do it to ensure you get effective results every time.

You will find all the details at:
http://kmgsupport.com/PerformanceCoaching

*** Remember if you are already a member of the Leadership Coaching Club you will get a copy of this, plus a huge range of information, leadership courses, audio programs, ebooks and other resources when you login. (If you aren’t a member yet, you’ll find all the details at: http://leadershipcoachingclub.com/ )

On the other hand if what you want to do is discover how to improve employee performance and boost team morale through effective coaching check out our new Short Report at:

http://kmgsupport.com/PerformanceCoaching

Kind regards

Kerrie

PS. We have a whole lot of things lined up to share with you this year. We hope you will be as excited about them as we are. Watch out for more details soon…

But for now check out How to Improve Employee Performance through Coaching and let us know what you think. That link again:
http://kmgsupport.com/PerformanceCoaching

Beating Stress at Work

Monday, September 1st, 2008

Thank you for your kind comments about our Stress Free Course at http://StressFreeCourse.com – If you haven’t signed up yet, it’s still available – at no cost to you as a subscriber of Leading Well.

Once you do sign up, remember you must “Confirm your request for information” to receive the course. (This helps to protect you from someone else using your email address.) All you have to do is click the link in the confirmation message that I sent to you – Don’t skip this step or you will miss out on your information.

In this issue of Leading Well I’ll share one of the best techniques to instantly relieve stress at work. For more great ideas on how to overcome the stress of leading and managing people head on over to http://StressFreeCourse.com and claim your free course.

Kind regards, Kerrie

———–

Beating Stress at Work

Nobody enjoys it when stress gets out of hand at work. In fact unreasonable stress can be one of the main reasons why good staff move on to other jobs. If it’s you that’s under pressure from stress in your workplace you need to know how to relieve stress effectively before you snap – or snap someone’s head off!

After practicing this, you should be able to not only avoid making a stressful work environment worse, but also handle the stressful situations that do arise more effectively.

Your best “instant” technique for relieving stress as soon as it strikes you while you are at work is conscious slow breathing. It can be done without leaving your office or desk, it is easy to learn and it can have almost immediate effects.

All you need to do is to breathe deeply and slowly, so that you are totally focused on your breath and nothing else. Focus on how you breathe in and out, slowly and deliberately. When you do it well, your concerns and tension will disappear after just a few breaths and you will be calmer and more able to deal with the challenges you are facing.

This breathing exercise can also be helpful at other times too, but you will find it instantly eases your tension if the situation is stressful. And you really can practice it easily while you are at work.

More on how to be stress free below:

———–

QUOTE OF NOTE

“Stress is an ignorant state. It believes that everything is an emergency. Nothing is that important.”

Natalie Goldberg

———–

The Leading Well Bottom Line

Stress is a central part of the life of every manager and leader and how well you manage stress has a huge impact on your own life, your family’s happiness and the success of your team.

When you can manage stress effectively, not only will you enjoy your life and your role more, you will be able to ‘take charge’ and lead people through situations that others find distressing or even confronting.

Our latest publication from the Leadership Skill Center is ‘Managing Stress – How to Break Free from a Stressful Life‘. In this 50-plus page ebook you will learn:
* What is stress and how it can manifest itself in your life
* How to identify all the stressors in your life
* The right – and wrong – ways to react to stress and control it’s impact
* How to break free from a stressful life.

For more details visit: http://leadershipskillcenter.com/products/

And don’t forget to claim your Be Stress Free Course today at http://StressFreeCourse.com

The secret to less stress … free for you!

Friday, August 22nd, 2008

Today I want to look at one of the key challenges I hear about, from Leaders and Managers, all the time.Whether I am speaking at a conference, consulting to organizations or coaching leaders, either one-on-one or through the Leadership Coaching Club, what I hear about is – Stress!

Stress is a huge part of the life of every manager and leader and how well you manage stress has a dramatic impact on your own life, your family’s happiness and the success of your team.

When you can manage stress effectively, not only will you enjoy your life and your role more, you will be able to ‘take charge’ and lead people through situations that others find distressing or even confronting.

If you can’t cope with the stress, you will struggle to do your job at all, let alone well.

Because it is such a huge issue for so many people I have put together the ‘Be Stress Free’ course to share with you how to get stress under control in your life.

It’s packed with useful ideas, practical tips, bonus ebooks and other resources to help you break free from the tyranny of stress.

It really is $97 in value – and I may well start to charge that for it soon – but if you sign up today it will always remain free for you.

Grab it here now, before I change my mind: http://stressfreecourse.com

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If you want more personal assistance than a course, you should consider the Leadership Coaching Club where you will find substantial assistance to manage all aspects of your role as a leader. http://leadershipcoachingclub.com

If you are already a member, don’t forget to visit to see all the new material that has been added recently. Here are some of them:

  • The Four Hour Work Week
  • Achieving Great Results
  • Quick and Easy Tips for Reducing Stress
  • Becoming and Innovator
  • Involving People in Change… and much more…

If you are a member you can login in to the Leadership Coaching Club at http://leadershipcoachingclub.com/members/ using your email address and member’s password.

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PRIVATE COACHING

And finally, I currently have a couple of openings for private one-on-one coaching.

I only ever work with a very small number of senior and high potential candidates at any one time, and rarely promote my Executive and Leadership Coaching Services, as the limited places tend to fill up automatically from the waiting list or through requests for me to work with someone else in the same organization.

But, as people finish the programs we design, vacancies can arise and currently I can accept a couple more people. So if you would like to work with me personally, one-on-one in my private leadership coaching program, you might like to Contact Us asking for more details.

Coaching is typically done by phone or Skype, with email and state-of-the-art online facilities for support, making it available to candidates located in a wide range of locations.

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That’s all for now, but don’t forget to claim your copy of the “Be Stress Free” course now at http://stressfreecourse.com and Contact Us for more details about my private coaching if you are interested.

How to Become an Ideal Leader part 6

Monday, October 29th, 2007

Finally, you can not be a good leader until and unless you have good judgment. You must be able to assess situations, weigh the pros and cons of any decision, and actively seek out a solution.

Good leaders develop judgment through experience – and sometimes that means making mistakes. You should not be afraid to make mistakes, but if you do make a mistake you must both learn from it and own up to it. This is how you develop the judgment to avoid other mistakes in the future.

It is this judgment that your subordinates will come to rely upon. Therefore, good decision-making is vital to the success of your team and your organization.

Leaders are not do-it-all heroes. You should not claim to know everything, and you should not rely upon your own skills alone.

You should recognize and take advantage of the skills and talents your subordinates have. Only when you come to the realization that the best teams rely on the different skills and experience of all members will you be able to work as one cohesive team.

Remember being a leader takes a good deal of work and time. It is not learned overnight. And leadership is not about just you. It is about you and the people who work with you. You can develop your leadership skills through the special resources of the Leadership Coaching Club, if you join now.

So, do you have the drive and the desire to serve that is required of leaders? Do you have the desire to work cooperatively with other people? Then start now. Take a stand, develop your skills and make your personal contribution as leader today.

How to Become an Ideal Leader part 5

Monday, October 22nd, 2007

Once you have gained your team’s trust and confidence, you will be able to proceed to communicate the goals and objectives you want to achieve.

Communication is a very important key to good leadership. Without this you can not be a good leader. The knowledge and technical expertise you have must be clearly imparted to other people.

If you struggle to communicate how to do things, you may even find yourself giving up and doing what you should be assigning to others on your team.

Being able to communicate your expectations firmly and clearly, as well as how you want something done is an integral part of leadership. It also lies at the heart of how you coach, mentor and teach others on your team to play their part more fully.

There are many special resources just for members at the Leadership Coaching Club. Join now!

How to Become an Ideal Leader part 4

Tuesday, October 16th, 2007

Having a clear sense of hierarchy, knowing who the bosses are and who to talk to, the organization’s goals and objectives, and how the organization works is one way to show others you know what you are doing.

Being a leader is not about what you make others do. It’s about who you are, what you know, and what you do. You are a reflection of what your subordinates must be.

Studies have shown that another basis of good leadership is the trust and confidence your subordinates have in you. If they trust you they will go through many difficulties for you and for the organization.

That trust and confidence is built on good strong relationships, your own trustworthiness, and your personal ethics.

The way you interact with your people, and the relationships you build, will lay the foundation for the strength of your team. The stronger your relationships, the stronger their trust and confidence will be in your capabilities.

You can learn how to lead easily, effectively and effortlessly at the Leadership Coaching Club.

How to Become an Ideal Leader part 3

Friday, October 12th, 2007

One of the first things you need to be able to do as a leader is to get people to follow you. How can this be accomplished?

People follow others when they see a clear sense of purpose.

This means that people will only follow you if they see that you know where you are going.

Remember that bumper sticker? The one that says, don’t follow me, I’m lost too? The same holds true for leadership. If you yourself do not know where you’re headed to, chances are people will not follow you at all.

You must not only know, but believe in, the vision of your organization. If you have doubts about whether your organization’s vision is valid or achievable your people will not be inclined to follow you. They will doubt your leadership.

Getting people to follow you relies on your capacity to influence and inspire others.

If you need to develop you influencing skills have a look at The Art of Influence audioseminar I did recently with Australia’s expert in influencing skills, Paddy Spruce.

How to Become an Ideal Leader part 2

Tuesday, October 9th, 2007

First of all, let’s define leadership. To be a leader, you must be able to influence others to accomplish a goal, or an objective. Leaders contribute to the organization and cohesion of a group.

Contrary to what some people believe, leadership is not about power. It is not about harassing people or driving them using fear.

It is about encouraging others towards the goal of the organization. It is putting everyone on the same page and helping them see the big picture of the organization.

You must be a leader not a boss.

Even though you may have power or authority over others in your organization, one of the paradoxes of leadership is that you will achieve more if you do not need to exert your authority.

You will achieve much more as a leader when you encourage, inspire and motivate people to work together and with you.

___________

Register now for Leadership Coaching Club News so you get advance notice of special offers to celebrate the public launch of the Leadership Coaching Club.

How to Become an Ideal Leader part 1

Wednesday, October 3rd, 2007

When you are at work, do you get frustrated because things don’t seem to be happening the way they’re supposed to be? Do you see lots of activity, but nothing seems to get accomplished? And in the daily hustle and bustle, do you feel that your goals remain just that – goals. Then maybe its time for you to step up and do something about it.

Most people are content just to stand around listening for orders. And it isn’t unusual to adopt a follow-the-leader mentality. But maybe, somewhere inside of you, you feel the desire to make things happen – to be at the head, not the tail – to be in charge of achieving more.

If so, maybe a leadership role will just suit you.

My experience shows that many great leaders are made, not born. Yes, it may be true that some people are born with natural leadership talents. However, without practice, without drive, without enthusiasm, and without experience, there can be no true development in leadership.

Good leaders are continually working and studying to improve their natural skills. To be a leader you need a commitment to constantly improve in whatever endeavor you choose.

How committed are you?

___________

Coming soon

The Leadership Coaching Club is almost ready for public release. If you are committed to improving your natural skills as a leader and manager you will want to register for Leadership Coaching Club News so you get advance notice before everyone else does. Register here.

New Online Courses – Free

Wednesday, September 19th, 2007

Recently some people have had difficulty logging in to their Leadership Skill Center members account because of some problems with the system managing the Online Courses delivery.

To overcome these problems we have completely rebuilt the members area and I hope you will find it works much more smoothly than the previous one.

You will find the new Online Courses area at http://leadershipskillcenter.com/lessons

A number of different courses and other resources are already available there, all of which are free. We will be adding more courses soon.

To access these courses all you need to do is create a new (free) login account and you will be emailed your access details immediately.

Please create your new account as soon as possible, as the old courses area will shortly be removed. Your free courses, eBooks and resources will be available to you as soon as you login.

Looking forward to seeing you in the new Online Courses area soon.

Powerful Ways to Sharpen Your Memory

Friday, August 3rd, 2007

Well, here it is! One of the top three products requested by the hundreds of people who did my recent quick survey:

“Powerful Ways to Sharpen Your Memory – A Guide for Leaders and Managers”

I have to say this is an area that I personally struggle with, so I was quite pleased that your survey encouraged me to investigate this important leadership skill. And I’m sure you’ll be delighted with the results.

If you are at all like me, life just seems to get busier and busier. There are so many things to be done and even more that need to be remembered.

It’s so easy to forget the little things you meant to do, the name of that new customer you met last week, all those appointments and phone numbers, who agreed to do what after last month’s meeting and all the other things that help us to manage effortlessly.

No matter how good a leader or manager you are, when you forget the face of that client you’ve been calling for weeks or the place you were meant to be meeting your key supplier, it’s not just embarrassing, it could be career limiting!

Yet some people seem to be able to remember such things easily.

Was there a secret? I decided to find out. Because if there was, I wanted to know it!

Well the answer is Yes!

You can improve your memory and it isn’t that hard.

Imagine if you could easily remember all those key details that currently slip your mind. What if you were known for never forgetting a face? or a birthday? or a place?

There are even a few simple tools and techniques that you can learn in minutes and start applying immediately that will improve your memory.

Click this link for all the details of “Powerful Ways to Sharpen Your Memory”:
http://freememorycourse.com/sharpen

To thank you and everyone who took the time to reply to my quick survey I have a special reduced price available, but only for a limited time. The price will be increasing sometime in the next couple of days. If you get in early you will not only get the lowest price, but you will be able to collect some special extra bonuses.

Whether you want to buy or not, please have a look at the details of this ebook – you may even know someone else who would be interested in it – but for everyone who looks at this page now
http://freememorycourse.com/sharpen
I have also left you a free gift: The Memory Boost MiniCourse.

FREE Memory Boost MiniCourse
In it you will learn:
* how to remember lists
* an interesting way to remember people’s faces
* how to overcome forgetfulness
* the impact of overlearning
* how your memory works, and more…

It’s yours FREE just for having a look at “Powerful Ways to Sharpen Your Memory”. I hope you enjoy it.

Kind regards, Kerrie

PS. Don’t forget that link again:
http://freememorycourse.com/sharpen

Free teleseminar invitation

Wednesday, February 7th, 2007

You are invited to a free live teleseminar with Kerrie Mullins-Gunst and Brad Tonini on ‘How to Make it Happen Now!

You won’t want to miss this if you want to:

* set and get goals that enable you, and your team, to achieve more in your business and personal life
* work from goals that are both easy to get and worth getting
* get what you deserve out of life
* think bigger about what’s possible
* ensure all your team are working from the same game plan
* become a better decision-maker
* avoid procrastination and bring some of those things that are haunting you to a successful conclusion
* help others on your team to be more decisive and achieve your desired bottom line results.

Here is a free opportunity for you as a subscriber to Leading Well, to develop your leadership skills. You can discover How to Make it Happen Now! by investing just an hour of your time in this special teleseminar.

Here are the details:

TOPIC: How to Make it Happen Now!

Presented by Leadership expert, Kerrie Mullins-Gunst, with Business Performance Strategist, Brad Tonini

DETAILS: You can attend this teleseminar without even leaving the comfort of your chair. Teleseminars are the fastest, easiest and most convenient way to develop all the skills you need to mentor, manage and lead!

All you have to do is call in to the teleseminar by telephone from wherever you are located. Join us, as our guest at this teleseminar, and you will discover:

* how to get your focus right and work on your most important priorities with just “one hard thing” each day
* when and why you need to stop procrastinating and take the “fork in the road”
* the secret to how just a tiny percentage of your efforts can yield huge results
* how to surprise yourself with bigger and better results by harnessing the magic of thinking big
* how you can take control, pre-empt the future and get in front of the game with one simple adjustment to how you approach things
* the single most important thing managers and leaders need to do regularly in order to make the quantum leap to better results and avoid the trap of only getting what you’ve always got in the past
* the key to translating your organization’s vision and direction for your team so together you can make it happen!

DATE AND TIME: In Australia/Victoria: Wednesday February 14, 2007 at 10:00 am

DATE AND TIME: In USA/Los Angeles: Tuesday February 13, 2007 at 03:00 pm

You can use the TimeZone Converter to confirm your exact time and date at your location.

Mark this date in your diary now!

DURATION: The teleseminar will last for between 60 and 75 minutes.

COST: Complimentary for our Leading Well subscribers ($37 value). Be our guest! Register now and discover: How to Make it Happen Now!

Register immediately to secure your place and receive your login instructions. You will also receive Leading Well with a bonus Top Leadership Tips Workbook from Kerrie, plus Brad Tonini’s newsletter, if you don’t already subscribe.

I hope you can join us for a great teleseminar. I know you’ll be sorry if you don’t.

Kind regards, Kerrie

PS. If you are at all interested in knowing How to Make it Happen Now! then book your spot NOW. You can use a cheap Phonecard to dial in to the teleseminar.

PPS. Recordings of all our previous teleseminars are now available.

Feedback audioseminar now available

Tuesday, December 12th, 2006

Constructive feedback seminarThe mp3 recording for

“How to Give Feedback Constructively – even when someone’s done something wrong”

is now available.

Giving effective feedback can enable you to:

  • work more effectively with all your staff
  • handle difficult employees and reduce conflict sensitively
  • build employee confidence
  • turn your staff into a team
  • be confident staff problems wonít keep you awake at nights.

This is a live recording with Leadership expert, Kerrie Mullins-Gunst and the author of
“2 Way Feedback” Jennifer McCoy

In this 60 minute downloadable mp3 you will learn:

  • Why you really must invest your time in giving feedback
  • The magic formula for making your feedback constructive
  • The secret to confronting difficult situations before they explode
  • How to be assertive and avoid getting into excuses when you are giving feedback
  • How you can use feedback to modify behavior
  • When you can give feedback to your whole team and when it should be given just to individuals
  • The three critical feedback mistakes you absolutely must avoid or your feedback will do more harm than good.

Buy your copy here.

Free Teleseminar on Constructive Feedback

Friday, November 17th, 2006

You are invited to a free live teleseminar with Kerrie Mullins-Gunst and Jennifer McCoy on How to give feedback constructively, even when someone’s done something wrong.

You won’t want to miss this if you want to:

* work more effectively with staff
* handle difficult employees and reduce conflict sensitively
* build staff confidence
* turn staff into a team
* be confident staff won’t keep you awake at nights.

Here is a free opportunity for you as a subscriber to Leading Well, to develop your leadership skills. You can discover How to give feedback constructively, even when someone’s done something wrong by investing just an hour of your time in this special teleseminar.

Here are the details:

TOPIC: How to give feedback constructively, even when someone’s done something wrong

Presented by Leadership expert, Kerrie Mullins-Gunst, with author of “2 Way Feedback”, Jennifer McCoy.

DETAILS: You can attend this teleseminar without even leaving the comfort of your chair. Teleseminars are the fastest, easiest and most convenient way to develop all the skills you need to mentor, manage and lead!

All you have to do is call in to the teleseminar by telephone from wherever you are located. Join us, as our guest at this teleseminar, and you will discover:

* Why you really must invest your time in giving feedback
* The magic formula for making your feedback constructive
* The secret to confronting difficult situations before they explode
* How to be assertive and avoid getting into excuses when you are giving feedback
* How you can use feedback to modify behavior
* When you can give feedback to your whole team and when it should be given just to individuals
* The three critical feedback mistakes you absolutely must avoid or your feedback will do more harm than good.

DATE AND TIME: In Australia/Victoria: Tues 28 November 06 at 10.00 am

DATE AND TIME: In USA/Los Angeles: Mon 27 November 06 at 3.00 pm

You can use the TimeZone Converter to confirm your exact time and date at your location.
Mark this date in your diary now!

DURATION: The teleseminar will last for between 60 and 75 minutes.

COST: Complimentary for our Leading Well subscribers ($37 value). Be our guest! Register now and discover: How to give feedback constructively, even when someone’s done something wrong.

Register immediately to secure your place and receive your login instructions. You will also receive Leading Well with a bonus Top Leadership Tips Workbook from Kerrie, plus Jennifer McCoy’s newsletter, if you don’t already subscribe.

I hope you can join us for a great teleseminar. I know you’ll be sorry if you don’t.

Kind regards, Kerrie

P.S. If you are at all interested in knowing How to give feedback constructively, even when someone’s done something wrong then book your spot NOW. You can use a cheap Phonecard to dial in to the teleseminar.

Leadership Coaching Club Questions Answered

Thursday, August 31st, 2006

Someone just asked me what this Leadership Coaching Club” href=”http://www.leadershipcoachingclub.com/”>Leadership Coaching Club 10 Week Intensive was all about, so I obviously haven’t done a very good job of explaining it to you.

I’m sorry! I’m just so excited about it, it’s easy to forget that you don’t have all the details that I do! So, let me try to explain it to you a little better.

Over a period of ten weeks I will coach you through a special process to boost your skills in each of the five key areas that really great leaders focus on. They are:
1. Gathering support
2. Setting direction
3. Getting your message across
4. Getting things done, and
5. Getting results.

The way this works is, each week for the ten weeks, everyone calls into a special phone number to join a conference call for about an hour’s intensive work in one specific area. (If you ever need to miss a call, these are recorded for you to listen to later, but you should aim to participate in all the calls to get your full value.)

To participate, all you need is a phone. You don’t have to be connected to the internet at the same time.

You can phone in from anywhere you happen to be at the set time. This is very convenient if you travel a lot, or if you are located a long way from those places where most leadership programs are run. (The special phone number you call is in the USA so many people use a cheap phone card or even something like Skype to keep the cost of their phone calls low. But so long as you have a phone and you can call the USA with it, you can participate in all the calls.)

In addition to these calls, you have access to the Leadership Coaching Club private online learning area. This is a cutting edge online learning environment which is also used by some of the top universities around the world.

It allows us to offer you special access to helpful resources and useful information, including learning guides, activities and exercises that walk you step-by-step through the course ensuring you stay focussed and results-oriented every step of the way. You can access this anytime you have an internet connection. You can leave messages, ask additional questions, download the course materials, listen to recordings of earlier calls and interact with other course participants.

As your course mentor and coach, I am there to help you every step of the way. I am available to you personally throughout the entire ten week course. You can email me, call me or leave a private message on the online Forum at any time, to follow up any special issues or concerns you want to discuss either in the group or personally.

In addition, the number of people on the program is restricted to a small group, to ensure you get personal attention and make sure your needs are met throughout the course.

It’s a great program. Amazingly convenient, yet powerful. If you lead or manage people and you are ready to move to the next level, you owe it to yourself to join us in September.

Some other questions people have asked:

Q. How much time does it take each week to do the course?

A. To get maximum value out of the program you will need to allow some time to think about what we discuss on the calls, and to do some follow-up work, plus the hour or so to participate in the calls each week. So you should allow two to three hours most weeks. But you are in charge of exactly what you do and how long it takes you.

As your mentor and coach, I will help you decide on exactly what you want to achieve over the ten weeks, and show you the easiest way you can do it. You will not be inundated with reading material and information you don’t have time to look at, but there are plenty of useful resources like checklists, helpful tools and practical tips that will help you get great value from the program.

Q. Does it really work?

A. Well Yes! You can become a better leader and manager in just ten weeks – or it’s free!

It’s not that all the problems and challenges which are a part of leading and managing people magically disappear. They don’t. But you will know the best way to tackle them. You will know exactly what to focus on and how to do it. So instead of feeling drained and exhausted at the end of your day’s work you will be energized and satisfied knowing just how much you have accomplished. When you know exactly what to do, your enthusiasm is refreshed and everyone around you is revitalized and stimulated by your energy and motivation. Leading people can be easy when you know how!

We’re so confident of this, we guarantee your satisfaction. Register for it. Join in the teleseminars. Explore hundreds of tips and useful ideas. Print out and complete the workbooks. Test the concepts. Implement the strategies. Then decide. Anytime over the next year – 12 full months – if you are not totally satisfied that the information in this leadership coaching program is worth much more than the price you paid, just contact us to receive a full 100% refund! You have an entire year – risk free – to decide.

Q. When does the next Leadership Coaching Club 10 Week Intensive start?

A. Our next 10 Week Intensive starts in the second week of September 2006. Weekly teleseminar dates and times will vary according to exactly where you are located and whether daylight saving is or is not in force. You can download the full teleseminar schedule here.

The teleseminars are scheduled for Tuesday evenings (USA time – starting September 12) or the following Wednesday mornings (Australian time – starting September 13). Should you ever need to miss a teleseminar they are recorded and made available for you through our private online learning area.

Q. Do you offer a discount for groups?

A. Yes, we do. Talk to us. We offer both customized programs for corporate groups (ideal for companies with management teams spread over multiple locations) and discounts for multiple bookings from the same organization. Please contact us by email or on 61-3-9859 3924 for more details.

Q. I am in HR and I would like to know more about the program to see if our company might use it in future?

A. Please contact us by email or on 61-3-9859 3924 for more details. I am sure we can help you.

Q. Are there any bonuses?

A. Oh alright! In addition to everything that’s already included, if you register right away, you can have special access to three bonus audioseminars with leading experts on management, productivity and communication. That’s fantastic value alone.

But seriously, this is a great program, designed for everyone who ever wanted to come to my Mentor Magicâ„¢ programs but couldn’t make it to Melbourne for all the seminars. And at a third of the cost!

If you are serious about taking your leadership to the next level, you can’t afford to miss it.

Call me on 61-3-9859 3924 to discuss it further or you can sign up online now.

To recap:
* Download the schedule
* Download the registration form
* Or register online

And yes! There is a installment plan if you don’t want to pay the full amount up front.

Hope that helps. I’d love to see you join us in September.

Kind regards, Kerrie

PS Please pass this information on to anyone you know who might be looking for a great program to help them take their leadership skills to the next level. I’m sure they will thank you.